FAQ

What is an eBook?

An eBook is an exact digital version or a customized version of a print book. Like a normal paper book they have cover art, an author, editor, illustrator, publisher and story. eBooks are available in any genre, any length, and in various formats.

How do I read an eBook from DC ebook store?

Once you make a purchase, you may read the eBook only on the DC eBook reader. The app is available for free download on the Apple App Store and Google Play Store.

How do I access/ download the eBooks I buy from the DC eBook portal?

After you make a successful purchase, please login to your DC App in your android/iOS devices. The purchased book cover will appear on the shelf. If you do not see the cover icon please refresh the app. Once the cover appears, click on it to download and read the eBook.

Can I try an eBook before purchasing it?

Yes. A free Sample preview is available for all eBooks on DC eBook portal website.

Do I have to purchase an eBook to read it?

Books that are not available free of cost has to be purchased, but you may read the free eBooks simply by signing up and downloading it.

I would like to buy an eBook. How do I go about it?

eBooks can be bought using net banking or using credit or debit cards from the DC eBook portal. Our catalog also includes an awesome collection of free eBooks.

How long will the eBooks I purchase stay with me?

Just as long as you want to keep the eBook stored in your device.

Do I have to login to make purchases?

Yes. Login enables us to add the eBooks in the library under your user id. You can create a user account with us or login using your Facebook Account.

Can I share the eBooks I purchase with friends or family?

No. You are not allowed to share the eBook however they can read it on your device.

Can I copy, print or email these books? Is it copyrighted?

All the eBooks available at the DC eBook store are covered under copyright and unauthorised copying, printing or emailing these eBooks are not allowed and is considered illegal.

Is the DC app available on all devices?

DC App is currently available only on iOS and Android devices. Please download the DC app from the Apple App Store or Google Play Store. The app is compatible with iOS devices(OS version 7.0 or later) as well as Android devices (OS version 3.0 or later).

Is the eBook compatible with my device?

All eBooks are tested with popular android and iOS devices. However we recommend you to download a free eBook and ensure your device compatibility before making a purchase as all purchases are final and non-refundable.

How do I cancel an eBook purchase?

You cannot cancel an eBook purchase as the eBooks are delivered as and when the purchase is completed. You may check the free sample preview before making the final purchase decision.

What is the refund policy for cancelled orders?

Purchases are final and not refundable. No cancellations are allowed hence we recommend you to check the free sample preview before placing an order.

What do I do if my payment process gets interrupted?

Please call customer support to check the status of your payment. In case the payment has been received, we will add the eBook you tried to purchase to your shelf.

Can I access the eBooks I purchased on any device?

The purchased eBooks can be read on iOS devices(OS version 7.0 or later) as well as Android devices (OS version 3.0 or later); provided the DC app is installed in these devices.